KIPHARMA is a medical wholesaler based in Kigali. As one of the leading importers of medical resources in the country, they work with global sellers to supply Rwandan community needs.

The National Pharmaceutical Council in Rwanda demands that temperature is measured twice a day at least, and that these readings must be documented in medical storage facilities. KIPHARMA wanted to update their storage monitoring process, moving away from a very manual process to a more accurate, fully automated, digital solution that would give accurate real-time data updates as well as streamline reporting requirements.

We deployed 8 mains powered Smart Cold Chain remote monitoring devices, allowing KIPHARMA to monitor temperature and humidity data across a number of locations in near real-time (measurements are taken every 15 minutes, then automatically populate a dashboard). Our system gives KIPHARMA both a holistic view of their storage conditions, as well as the ability to drill down into the data in very temperature sensitive storage locations such as their cold room. The KIPHARMA team can now look at current conditions, as well as historical data, for easy comparison whilst they also have a digital track record that satisfies the legal requirements from the National Pharmaceutical Council in Rwanda.

With frequent temperature readings, we also set up SMS alerts to warn KIPHARMA if conditions become unfavourable, so they can react quickly and preserve the quality of temperature sensitive medication. Automated reports were scheduled and emailed to the client on a weekly and monthly basis, and raw data reporting capabilities were added to ease processes such as auditing.

Our remote monitoring system has allowed KIPHARMA to automate their monitoring processes, making data collection more reliable and condition tracking easier across the company. The ability to quickly react to damaging changes in temperature, allows them to mitigate risk, aiding the delivery of temperature-sensitive medication to vulnerable communities in Rwanda.